Be there 24/7 to initiate claims.
Zero wait times.

You don’t need to keep throwing people and money at overwhelmed call centers. Liberate’s Voice AI solution will revolutionize your operational efficiency and claims servicing without the need for additional hires or sacrificing exceptional customer service.

“Liberate saved us a lot of time because they already understand insurance processes – in fact, they’ve been able to handle 75% of our digital FNOL implementation with very little involvement from us.”

Nick Brierly

Chief Operating Officer

"Liberate’s Voice Al technology provides personalized and efficient solutions for our customers, and it also improves agency efficiency by automating repetitive tasks and streamlining workflows. Overall, customer satisfaction and increased agent productivity is our goal and Liberate is helping us achieve that."

Michelle Silvester

Owner / Agent

“Before we used Liberate's Voice AI, we missed a lot of calls. This bilingual solution helps ensure that we don’t miss out on sales leads and can support our customers 24/7. With the current staffing crunch, Voice AI has been a game changer for our agency.”

Serguey Hijuelos Lopez

President

"Liberate's technology responds to our customers' needs in a real-time, culturally relevant way, which allows our teams to focus operations on revenue generating KPIs. Our investment in Liberate's technology has translated into huge operational efficiencies, improved employee morale."

Geraldine Villoch

Agency Owner

“The timing meant a lot to us. We had a tight timeline to be live by hurricane season, and Liberate delivered. Working with them has been a transparent, seamless and friction-free process.”

Ron Ligocki

Vice President of Claims

“Thanks to Liberate’s Voice AI, I'm free to take more vacations with my family. The impact of Voice AI has been amazing for our team. We can focus on other things while the voice agents do their thing. Many of our customers don’t realize they are speaking to an AI agent.”

Shawn Reynolds

CFO & Co-Founder

Reduce churn. Rein in costs.
Retain customers.

Try it now

Always on service

Transform your call center with our AI automation. Operating 24/7 with no wait times and multilingual support, it ensures exceptional customer service around the clock.

Fully resolve inquiries

Customers can file claims without talking to a CSR. Our AI handles everything—from verifying identity and gathering details to filing the claim—making the process quick and hassle-free.

Reduce operating costs

Automating routine tasks and streamlining processes help carriers save money. By cutting down on extra staff and manual work, automation boosts efficiency and accuracy, leading to significant savings.

Direct calls accurately

Liberate uses sate of the art LLM technology and advanced AI insights from millions of service interactions to quickly grasp caller intent and direct them to the right team.

Reduce losses and stress

Feel like the company hero

Maintain high customer ratings

Reduce losses and stress

Feel like the company hero

Maintain high customer ratings

Get praise for cost-efficiency

Gain great oversight with analytics

Get praise for cost-efficiency

Gain great oversight with analytics

Multi-modal
claim intake

In a catastrophe, even without internet, your customers can still call. You can text photos for fast claim resolution—Liberate's AI voice and SMS system is ready when you need it.

80%

resolution rate without human agent interaction

24/7

claims handling

Integration: plug-and-play or tailored to fit

Integration is rapid to deploy and includes the ability to connect with standard systems or tailored to fit to your existing core claims and policy systems.

Its low-code/no-code platform makes it easy to adapt without heavy IT involvement, and it supports APIs to ensure smooth data flow between platforms. This way, you can quickly start automating processes without overhauling your entire setup.

Real-time analytics dashboard

Liberate Inc.'s analytics dashboard gives clients real-time insights into call volumes, response times, and agent performance.

It helps spot trends, optimize operations, and improve customer service with AI-driven recommendations for better decision-making–helping you boost productivity, and improving overall outcomes.

End-to-end
carrier solution.

See how Liberate can scale up to revolutionize your customer contact center and fully automate routine processes

Try it now

Your customer experience transformed.

Automate common customer interactions and intelligently escalate to a human agent when necessary. Liberate will revolutionise your customer experience ensuring you always deliver 5-star service while freeing your team to focus on what matters most.