Introducing the Insurance Experience podcast!

Today, we’re excited to announce our new podcast: Insurance Experience!  

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This show is dedicated to exploring how tech is being leveraged to deliver the modern, seamless experiences that customers and employees have grown to expect in their lives.

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In each episode, our host Amrish Singh, Co-founder and CEO at Liberate speaks with industry leaders on successful technology implementations that modernize the insurance experience. 

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Episode 1: Liberate’s Tom Freeland on the Future of Virtual Agents 

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In this episode of the Insurance Experience podcast, our host, Co-founder and CEO, Amrish Singh speaks with Tom Freeland, who shares his journey and insights. He discusses the importance of prioritizing consumer needs and how empathy plays a crucial role in customer service, especially during claims handling. 

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Tom shares his thoughts on cost management strategies for publicly traded companies and the value of unique insights for industry success. Together, Tom and Amrish explore the integration of technology in the insurance sector and its impact on improving consumer experiences.  

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Listen to the first episode on: 

Apple 

Spotify 

YouTube

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We look forward to bringing you more conversations with actionable insights that help in your pursuit to modern your customers’ insurance experience and stay competitive in our increasingly tech-savvy field.  

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For the latest episodes, search for “Insurance Experience” on Spotify, Apple, Google, or wherever you listen to podcasts! 

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