Autonomously resolve 80% of calls with
5 star service, everytime.

Unmatched customer experience is calling your name.

Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.

AI-driven solutions
for smarter, better customer engagement.

Get more done, grow your business, and enjoy round-the-clock support.

No more missed calls

No more missed calls

Never lose another call. Our Voice AI takes care of all incoming inquiries for you, so you can give amazing customer service without the cost of hiring more staff.

Fully responsive enquiries

Fully resolve inquiries.

Customers can file claims without talking with a customer service rep. Our AI takes care of everything—from verifying identity to gathering details and filing the claim—making it quick and easy.

24/7 Support

24/7 support

No downtime, just a focus on great customer experiences. With Liberate’s Voice AI, you get constant attention, polite assistance, and help ready whenever your customers need it.

Automated workflows

Automated workflows

Let your agents focus on what they love by freeing them up from routine tasks. Liberate automates payments and service requests, so you don’t need extra staff.

No more missed calls

Out the box  and
custom integrations

We integrate Voice AI data with all your systems, automatically updating your CRM, generating leads in your rating engine, and handling policy changes and claims management.

Reimagine insurance with Liberate.
Work smarter, serve better.

Liberate redefines how insurers engage with customers and manage processes through seamless automation, real-time support, and data-driven decision-making. We’ll help you boost efficiency, cut costs, and achieve 5 star customer service.

80%
resolution rate for customer calls
Manage call volumes
Streamline workflows
Hit your targets
Lower your costs
Close more sales
Automate everything
Lower your costs
Focus on skilled work
Remove hold times
Lower your costs
Focus on skilled work
Remove hold times

Get in-depth oversight with reporting dashboard.

Our reporting dashboard offers full call transcripts and recordings for quality control, alongside sentiment analysis to capture customer emotions. We also grade each conversation on "smoothness," a proprietary measure of how natural and human-like the interaction was.

Transform your contact center.

Voice AI automatically recognizes if a customer is speaking English, French, or Spanish and switches to their language for a more personal touch.

Liberate's advanced text-to-speech technology generates natural, human-like voices, enabling real-time conversational AI. It understands and responds naturally, allowing you to engage customers in their preferred language with helpful, humanlike conversations.

Gain insights for smarter business decision.

Our all-in-one customer experience management platform is designed to help carriers make smarter business decisions. With tools to assign tasks, track ROI conversions, and monitor performance, you're better positioned to stay in control of your operations.

Our platform turns data into actionable insights, so you can focus on what really matters—making informed choices that lead to success.

Positive customer experiences with warm transfers.

Voice AI gives your agents the confidence to engage with customers right from the start. By providing them with context and relevant information about each customer's inquiry, your team can kick off conversations that are informed and meaningful.

“Liberate saved us a lot of time because they already understand insurance processes – in fact, they’ve been able to handle 75% of our digital FNOL implementation with very little involvement from us.”

Nick Brierly
Nick Brierly
Chief Operating Officer

"Liberate’s Voice Al technology provides personalized and efficient solutions for our customers, and it also improves agency efficiency by automating repetitive tasks and streamlining workflows. Overall, customer satisfaction and increased agent productivity is our goal and Liberate is helping us achieve that."

Michelle Silvester
Michelle Silvester
Owner / Agent

“Before we used Liberate's Voice AI, we missed a lot of calls. This bilingual solution helps ensure that we don’t miss out on sales leads and can support our customers 24/7. With the current staffing crunch, Voice AI has been a game changer for our agency.”

Serguey Hijuelos Lopez
Serguey Hijuelos Lopez
President

"Liberate's technology responds to our customers' needs in a real-time, culturally relevant way, which allows our teams to focus operations on revenue generating KPIs. Our investment in Liberate's technology has translated into huge operational efficiencies, improved employee morale."

Geraldine Villoch
Geraldine Villoch
Agency Owner

“The timing meant a lot to us. We had a tight timeline to be live by hurricane season, and Liberate delivered. Working with them has been a transparent, seamless and friction-free process.”

Ron Ligocki
Ron Ligocki
Vice President of Claims

“Thanks to Liberate’s Voice AI, I'm free to take more vacations with my family. The impact of Voice AI has been amazing for our team. We can focus on other things while the voice agents do their thing. Many of our customers don’t realize they are speaking to an AI agent.”

Shawn Reynolds
Shawn Reynolds
CFO & Co-Founder

Your customer experience transformed.

Automate common customer interactions and intelligently escalate to a human agent when necessary. Liberate will revolutionise your customer experience ensuring you always deliver 5-star service while freeing your team to focus on what matters most.

Enterprise grade security

With certifications in HIPAA, SOC 2, PCI, and GDPR, Liberate delivers top-tier, data-compliant security.

Let AI give you a call.

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Liberate Voice AI is calling you...

You don’t need to keep throwing people and money at overwhelmed call centers. Liberate’s Voice AI solution will revolutionize your operational efficiency and claims servicing without the need for additional hires or sacrificing exceptional customer service.

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