Autonomously resolve 80% of calls with
5 star service, everytime.
Unmatched customer experience is calling your name.
Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.
No more missed calls
Never lose another call. Our Voice AI takes care of all incoming inquiries for you, so you can give amazing customer service without the cost of hiring more staff.
Fully resolve inquiries.
Customers can file claims without talking with a customer service rep. Our AI takes care of everything—from verifying identity to gathering details and filing the claim—making it quick and easy.
24/7 support
No downtime, just a focus on great customer experiences. With Liberate’s Voice AI, you get constant attention, polite assistance, and help ready whenever your customers need it.
Automated workflows
Let your agents focus on what they love by freeing them up from routine tasks. Liberate automates payments and service requests, so you don’t need extra staff.
Out the box and
custom integrations
We integrate Voice AI data with all your systems, automatically updating your CRM, generating leads in your rating engine, and handling policy changes and claims management.
Reimagine insurance with Liberate.
Work smarter, serve better.
Liberate redefines how insurers engage with customers and manage processes through seamless automation, real-time support, and data-driven decision-making. We’ll help you boost efficiency, cut costs, and achieve 5 star customer service.
Get in-depth oversight with reporting dashboard.
Our reporting dashboard offers full call transcripts and recordings for quality control, alongside sentiment analysis to capture customer emotions. We also grade each conversation on "smoothness," a proprietary measure of how natural and human-like the interaction was.
Transform your contact center.
Voice AI automatically recognizes if a customer is speaking English, French, or Spanish and switches to their language for a more personal touch.
Liberate's advanced text-to-speech technology generates natural, human-like voices, enabling real-time conversational AI. It understands and responds naturally, allowing you to engage customers in their preferred language with helpful, humanlike conversations.
Gain insights for smarter business decision.
Our all-in-one customer experience management platform is designed to help carriers make smarter business decisions. With tools to assign tasks, track ROI conversions, and monitor performance, you're better positioned to stay in control of your operations.
Our platform turns data into actionable insights, so you can focus on what really matters—making informed choices that lead to success.
Positive customer experiences with warm transfers.
Voice AI gives your agents the confidence to engage with customers right from the start. By providing them with context and relevant information about each customer's inquiry, your team can kick off conversations that are informed and meaningful.
Your customer experience transformed.
Automate common customer interactions and intelligently escalate to a human agent when necessary. Liberate will revolutionise your customer experience ensuring you always deliver 5-star service while freeing your team to focus on what matters most.
Enterprise grade security
With certifications in HIPAA, SOC 2, PCI, and GDPR, Liberate delivers top-tier, data-compliant security.
